Frequently
asked questions

Absolutely, as the exclusive service center for Mercedes Benz since 1997, we provide thorough pre-purchase inspections for used Mercedes-Benz cars. Our meticulous assessments help you make informed decisions, ensuring the quality and reliability of your potential purchase. Your satisfaction and confidence are our foremost priorities.

We offer the convenience of same-day delivery for most services. However, the duration can vary based on the specific task at hand. Our priority is to efficiently address your vehicle’s needs while ensuring the highest quality workmanship.

We offer comprehensive assistance with Mercedes-Benz software updates and system upgrades. our software experts are well-equipped to ensure that your vehicle’s software and systems are up to date, providing you with the latest features and optimal performance.

Absolutely, given our exclusive dedication to Mercedes Benz service since 1997, we ensure transparency and convenience. Our experienced service advisors are readily available to provide you with a detailed cost estimate for any repair or service your vehicle requires. Your satisfaction and peace of mind is our priorities.

If you find yourself in need of urgent repairs for your Mercedes-Benz outside of our business hours, please follow these steps:

Secure Your Vehicle,Key Drop Box, Provide Information & Notify Us

Yes, we are proud to offer specialized services for Mercedes-AMG and high-performance models. Our expertise extends beyond regular Mercedes-Benz vehicles to encompass the unique needs of AMG and high-performance enthusiasts.

We advise scheduling routine maintenance appointments at our service center every 1 year or after every 15,000 kilometers of driving. This proactive approach ensures that your vehicle receives timely attention, including essential checks, adjustments, and replacements, to uphold its exceptional performance, safety, and reliability standards.

At our service center, we take pride in exclusively offering and utilizing genuine Mercedes-Benz original spare parts. This dedication ensures that every repair, maintenance procedure, and component replacement is performed with the highest quality parts designed to meet the strict standards set by Mercedes-Benz.

Certainly, as the premier service center exclusively specializing in Mercedes Benz since 1997, we offer the convenience of Mercedes Express Service. This means you can expect same-day delivery for your service needs, ensuring minimal disruption to your busy schedule.

Being the dedicated service center exclusively catering to Mercedes Benz since 1997, we utilize Petronas 5w30 oil for all our Mercedes Benz oil change services. This ensures optimal performance and longevity for your vehicle’s engine.

Recommended every 60,000 kilometers, our Major Plus Service package is a comprehensive maintenance package designed to address all major components of your vehicle. This package includes all the features of the Semimajor Service package, plus the following:

• Replacing engine oil and filter, air filter, AC filter, spark plugs, brake fluids, and transmission oil & filter (if needed): We ensure that all essential fluids and filters are replaced to maintain the optimal performance of your vehicle.
• 80 Points Check-Up: Our technicians conduct a detailed 80-point inspection to thoroughly assess every aspect of your vehicle, from engine components to safety systems.

Replacing oil and filter: We carefully replace the engine oil and filter, promoting optimal lubrication and engine health.

Cleaning the injectors by adding fuel additives: We enhance fuel efficiency and engine performance by cleaning the injectors using high-quality fuel additives.

Top up all fluids: Our technicians check and replenish all vital fluids, such as coolant, power steering fluid, brake fluid, and windshield washer fluid.

Reset the computer fault code and reset service interval: We reset the computer fault codes and service interval indicators to ensure accurate monitoring and maintenance reminders.

50 Points Check-Up: We perform a meticulous 50-point inspection to identify any potential issues and ensure the overall health of your vehicle.

We take pride in being the service center exclusively catering to Mercedes-Benz vehicles since 1997. Our commitment to the Mercedes-Benz brand showcases our dedication to maintaining the highest standards of excellence in automotive service. Our extensive experience and specialized knowledge enable us to deliver the utmost quality in repairs, maintenance, and customer satisfaction for all Mercedes-Benz owners.

Absolutely, as the exclusive service center for Mercedes Benz since 1997, we take pride in maintaining an expansive inventory of Mercedes-Benz Genuine Parts. This ensures that you’ll always discover exactly what your vehicle requires for optimal performance and maintenance.

As the exclusive service center for Mercedes Benz since 1997, we’re pleased to offer a comprehensive service package that includes 4 regular services along with an additional complimentary service. This package covers maintenance every 5,000 kilometers over a span of 3 years. For detailed insights, kindly visit our “Service Contract” page on our website.

Our Mercedes-Benz service center is conveniently located at 12th Street, Musaffah M33, Abu Dhabi, UAE. We have been serving the community since 1997, providing top-notch service for your Mercedes-Benz vehicles.

To schedule a service appointment for your Mercedes Benz, you can either visit our “Book a Service” page or simply click the WhatsApp button for quick booking.

At our service center in Abu Dhabi, where we have been the best service center for Mercedes Benz since 1997, we stand out by offering high-quality service at affordable prices.

Absolutely, with a legacy of serving as the exclusive service center for Mercedes Benz since 1997, we proudly offer a 2-year extended warranty option. For detailed information, we invite you to explore the specifics on our dedicated “Extended Warranty” page.